Privacy Policy

This document was last updated on March 10, 2020.

Welcome to https://bgcstc.org, the official website of Boys & Girls Club of St. Charles County, Missouri (BGCSTC) is a non-profit organization whose mission is to enable all young people, especially those who need it most, to reach their full potential as productive, caring and responsible citizens.  BGCSTC knows your right to privacy is important. This Privacy Policy governs the way the Boys & Girls Clubs of St. Charles County and this website collects, uses, maintains and discloses information collected from users in compliance with California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).  We reserve the right to change this Policy as needed. As a service to our users, we will post the date of the most recent updates to this policy at the top of the page.

As you progress through this document, please note that the following terminology applies to any or all information referenced through this site.  The term “Visitor”, “Guest”, “You” or “Your” refers to you, the person visiting and navigating the pages contained within this website.  The term “Organization”, “Ourselves”, “I”, “We”, and “Us”, refers to Boys & Girls Clubs of St. Charles County (aka BGCSTC).

WHAT DATA IS COLLECTED?

We collect different types of information on this website to either serve you, a student or family in need, or someone in the community seeking information to help spread awareness of our cause.  As such, the information that we collect and monitor through our organization seeks to identify ways that we can continue to improve the presence of our organization in the digital market and improve the awareness of our benefits we provide to the community.

Personal Information typically includes your first and last name, email address, phone number, address, city, state, postal code, age, and company information collected through a form on our website, initiated by your intention to contact or engage in business with us.  Additional digital information about your geographic location or browsing preferences is also identified and tracked as you navigate this website through the use of Cookies (see Non-Personal Information below for more information).

Electronic Financial Information – unless otherwise stated – all links on our website from either the Payment Portals, or event registration – are directed through MXMerchant (MXMerchant Privacy Policy), a secure third-party merchant service provider who will collect your personal information, complete the transaction and send you a receipt for your purchase using the email you provide during the purchase.  BGCSTC never directly collects or retains your debit/credit card or EFT information. For US Federal Tax purposes, the merchant provider and BGCSTC are required to retain your purchase information for a minimum of 7 years.

Please, Only Adults 18 or Older Submit Information. Our target audience is adults seeking before/after school, summer care, or a safe place for their children to participate in athletics and activities in the community. While we allow the browsing of the site for informative purposes, we do not encourage the collection of personal data of visitors to this site who are under the age of 18.  Persons under the age of 18 are encouraged to seek the assistance of an adult to complete their inquiry. In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly collect information from children 13 years of age or younger.  Parents with questions may email the Web Manager, Linda Sanchez, at linda@bgcstc.org.

Non-Personal Information Collected.  We also collect non-personal information about users including their IP address, browser name, the type of device you are using to access the site, the type of operating system you are using as well as the name of your Internet Service Provider.  This information may also include regional information tied to your IP address to identify the geographical use of our site.  This information is solely used to help us identify trends in the performance activity of our website to help us better improve the overall user experience. You may “opt-out” of us accessing this data by “Denying the use of Cookies” when prompted on the bottom of our website, and by making adjustments in the setting of your preferred browser (as indicated below.)

HOW IS YOUR INFORMATION USED?

Boys & Girls Clubs of St. Charles County Usage

The personal information collected on this website is used to…

Personalize the user experience by using the data collected to understand how our visitors as a group use the information provided on our Site so that we can continue to improve the user experience and growth of awareness of our organization in the community.
Connect with us directly to obtain information, register for an event, request support, or make a donation to support our cause.
Communicate with you periodically to provide an update on our ability to fulfill the goals of our mission, and to educate you on the current needs of new families within our care.

Web Browser Cookies
Cookies refer to small files stored in the browsing history records stored by your preferred internet browser (Chrome, Safari, Bing, Yahoo, etc.).  Our website uses Google Analytics, a cookie which transmits website traffic data to Google in the United States.  Google Analytics does not identify an individual user or associate your IP address with any other data held by Google.  We use these reports from Google Analytics to help us enhance the User experience on our website. You can Opt-Out of Google Analytics tracking here:  https://tools.google.com/dlpage/gaoptout?hl=en

Additionally, users can set your web browser to refuse cookies in general or to alert you when cookies are being sent. If you do limit cookie usage, it is important to note that some parts of our website may not function properly.

For additional information on managing cookies, please select your browser and follow the link to their instructions on how to manage:

For Microsoft Internet Explorer, please visit: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
For Mozilla Firefox, please visit: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For Google Chrome, please visit: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en
For Apple Safari, please visit: https://support.apple.com/kb/ph21411?locale=en_US

Authorized Users
If you have an account on this site and you log in to this site for access to that account information, a temporary cookie will be used to help remember your login information.  It contains no personal information and is discarded when you close your browser.  If you choose “Remember Me”, your login will be will persist for two weeks.  If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser.  This cookie includes no personal data and simply indicates the post ID of the article you just edited.  It expires after 1 day.

Users that register on our website can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.  You can also request that we erase any data we hold about you.  This does not apply to data we are obliged to keep for administrative, legal or security purposes.

Event Registration and Participation
BGCSTC holds a variety of events through the year to support the financial needs to provide the programs offered to our families.  The information collected through our website for during your registration is used to reserve your participation and to manage future communications about that event, or events similar held in the future.  If participation fees are involved, all links will be directed to MX Merchant, our third-party, merchant services provider (MXMerchant Privacy Policy).  They will collect your personal information, complete the transaction and send you a receipt for your purchase using the email you provide during the purchase. As stated previously, BGCSTC never directly collects or retains your debit/credit card or EFT information.

Comments
When visitors leave comments on our website we collect the data entered on the form, the User’s IP address and the date/time of the entry. Comment and its metadata are retained indefinitely.  This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Media
Images on this website – particularly those of minors – are copyrighted by BGCSTC and used with permission obtained by each parent/guardian in accordance with our Membership Policies. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.  Visitors to the website can download and extract any location data from images on the website.

Embedded Content
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content including tracking your interaction with the embedded content if you have an account or are logged in to that website.

Facebook Conversion Tracking Cookies
We use a technology called Facebook Conversion Tracking. This allows us to track those visitors who have been referred through a Facebook page, application or advertisement and then contacted us through this website within a 30-day period.

We will share information regarding your visit to our website with Facebook, but this will not include any information specific to your application or other personal information. Facebook will use this information to monitor on our behalf the effectiveness of our advertising and applications.

The information we share with Facebook will only be used in accordance with Facebook’s data use policy https://www.facebook.com/about/privacy. Facebook Conversion Tracking may also enable us and our partners to serve ads on and off Facebook.

Emails
Emails sent to or from BGCSTC are distributed through our mail server.  Emails sent in confirmation from form data collected by our website are sent in the same manner.  Information from these conversations is transferred to and tracked through our online email software.  If a User agrees to be added to our mailing list, they will receive emails that may include news, updates, or promotional messages related to activities hosted by our organization. If at any time the User would like to “unsubscribe” from receiving future emails, they can follow the detailed unsubscribe instructions included at the bottom of each email.  Additionally, the User may submit a request in writing/email to be removed.  Send such requests to frontdesk@bgcstc.org.

Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to track your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. Note, this Privacy Policy does not cover the use of cookies by any third-party advertisers.

Google AdSense
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non-personally identifiable information” and never tracks personal information about you, such as your name, email address, physical address, etc. You may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Backups of Our Website
To ensure our ability to restore our website in the event of technical failure, cyber-attack or other types of human error or act of God, we do make an archival copy of our website and store it both online and off-line solely for recovery purposes.  If you have submitted information through our web forms, your personal data may be included in these records which can be kept for up to one year then deleted and replaced with newer versions.

LINKS TO OTHER WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third-parties. While we make every effort to partner with honorable companies; we are unauthorized to control the content or links that appear on these sites and are not responsible for the data privacy practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may change frequently. These sites and services may have their own privacy policies and customer service policies as well. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to your own risk or acceptance of that website’s terms and policies.

HOW WE PROTECT YOUR DATA

We take the protection of your data and your digital safety while using this website very seriously.  We have internal policies and controls in place to ensure that your data is retained appropriately and is not accessed except by authorized parties in the proper performance of their responsibilities with our organization. We never resell or distribute your information for financial benefit.

HOW LONG WE KEEP YOUR DATA

Your data may be retained with us indefinitely.  While we have a standard policy to purge unnecessary data on a yearly basis, in some circumstances, we are obliged to keep information for longer periods of time including administrative, legal or security purposes.

YOUR RIGHTS

All Users have the right to request that we erase any personal data we hold about you.  You may submit a request in writing/email to linda@bgcstc.org. Any information associated with the email address you provide will be sent to you.

QUESTIONS?
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Web Manager at linda@bgcstc.org or by contacting us at:

Boys & Girls Clubs of St. Charles County
Attn: Linda Sanchez
1211 Lindenwood Avenue
St. Charles, MO 63301
PH: 636-946-6255

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